Companies and industries have to continuously reinvent their creativity, leadership and management styles if they wish to remain competitive in today's innovative markets. Our Leadership & Management training courses are focused towards developing managerial and leadership excellence. The partnership with Hemsley Fraser, one of the Top 20 Leadership & Management training providers in the world, is part of our commitment to deliver world class courses in Mauritius.
Our range of Leadership & Management courses are designed in England by Qualified Specialists and delivered in Mauritius by our MQA Accredited and Hemsley Fraser Certified Trainers. We offer over a full range of training courses which are available as open schedule events or exclusively for your organization at a date and location to suit you.
Download the full Hemsley Fraser Training Course Brochure
PERSONAL IMPACT
Download the Personal Impact Course Program
- Better Communication Skills at Work
- Creating Powerful Relationships Through Networking
- Effective Business English
- Professional Written Communication
- Writing for Results
- Writing Effective Reports
- Speaking and Presenting with Confidence
- Positive Presenting for Professionals
- Speaking in Public with Authority & Confidence
- Developing Your Personal Impact and Building Productive Relationships
- Handling Difficult People and Situations
- Interpersonal Effectiveness for Managers
- Effective Feedback Skills
- Communicating Effectively in the Workplace
- Negotiation Skills
- Influencing and Persuading Skills with an Introduction to Negotiating
- Influencing and Persuading for Managers
- Influencing and Negotiating Upwards
- Negotiation Skills Workshop for Managers
- Dealing with Stress and Conflicting Needs
- Managing Anger in the Workplace
- Working Assertively and with Confidence
- Effective Time Management
- Conducting Effective Meetings
- Interview Excellence
SALES
Download the Sales Course Program
- Sales for Non Sales-People
- Fundamentals of Selling
- Successful Selling Techniques
- Consultative Selling Skills
- Stepping Up to Account Management
- Developing and Delivering Winning Sales Pitches
- Prospecting and Networking to Win New Business
- Memorable Sales Presentations
MARKETING & PR
Download the Marketing Course Program
- An Introduction to Marketing
- Strategic Marketing Planning
- An Overview of Digital Marketing
- Planning and Running Marketing Events
- Branding
CUSTOMER SERVICE
Download the Customer Service Course Program
- Going The Extra Mile
- An Introduction to Customer Service
- Handling Customer Complaints
- Building & Retaining Customer Relationships
- Managing Touchpoint Performance to Improve the Customer Experience
PROFESSIONAL OFFICE ADMINISTRATION
Download the Professional Office Administration Course Program
- Working with More than One Boss
- Build Your Credibility and Be Influential
- Personal Effectiveness to Improve Your
- Performance at Work
- Managing Pressure and Conflicting Demands
- Minute Taking Made Simple
MANAGEMENT & LEADERSHIP
Download the Management & Leadership Course Program
- Fast Track to Successful People Management and Team Leadership
- People Management Skills for New Supervisors and Team Leaders
- The Newly Appointed Manager
- Team Management and Leadership Skills for Supervisors and Team Leaders
- The Manager's Development Programme
- People Management Skills for Managers
- Effective Management and Leadership Styles
- Stepping Up to Senior Management
- Motivating Your Team
- Time Management for Managers
- Performance Management
- Essential Skills to Get the Most from your Staff
- Critical Conversations for Managers
- Creative and Innovative Problem Solving
- Coaching for Results
- Coaching for Leadership
- Emotional Intelligence
- An Introduction to Strategy
- Developing a Business Plan
- Business Process Mapping
- Effective Change Management
- Effective Delegation
CREDIT & FINANCE
Download the Credit & Finance Course Program
- Sharpen Your Credit Control Skills
- Analyzing Company Accounts
- Finance for Non-Financial Managers
- The Financial Accounting Master class
- Finance for Sales People
- Advanced Letters of Credit Workshop
- How to Handle Letters of Credit
- Monitoring & Controlling the Credit Function
HR & EMPLOYMENT LAW
Download the Human Resource Course Program
- Train the Trainer Essentials
- Train the Workplace Trainer
- Train the Trainer Advanced
- Confident Recruitment and Selection Interviewing Skills
- Conducting Successful Appraisals & Reviews
- Developing a Strategically Aligned Learning and Development Strategy Developing your HR Strategy 95
- HR Measurement and Human Capital Management
- Mediation & Strategic Conflict Resolution
- Conducting Workplace Investigations
- Essential HR for Managers
